CCVP TUC (642-426) Quick Learning

The following Quick Learning Modules are focused on a specific lesson or topic from the current TUC curriculum.

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Gathering Information for Troubleshooting

Upon completing this lesson, you should be able to:

· Use Cisco Unified CallManager to configure alarms and traces on a VoIP network

· Interpret trace output

· Configure custom alerts

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Troubleshooting Common Gateway Registration Issues

Upon completing this lesson, you should be able to:

· Identify Cisco IOS MGCP gateway registration issues

· Verify MGCP gateway status and configuration

· View Unified CallManager event log messages

· Troubleshoot MGCP gateway issues

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Troubleshooting Common Cisco Unity Integration Issues

Upon completing this lesson, you should be able to:

· Describe how MWIs function and are activated

· Identify causes of MWI failure

· Gather network information using Cisco Unity

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